Shipping policy

Shipping Policy

Thank you for shopping with HooperDept.

Order Processing

Orders are typically processed within 1–3 business days, but processing times may vary.

Shipping & Delivery

Shipping times are estimates only and are not guaranteed. Delivery times may vary depending on location, carrier, customs processing, and other factors outside our control.

We do not guarantee specific delivery dates.

Shipping Rates

Shipping costs are calculated at checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Tracking updates may take time to appear.

Delays

We are not responsible for delays caused by shipping carriers, customs, weather, or other unforeseen circumstances.

Incorrect Address

Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once the order has been marked as delivered by the carrier.

Damaged Items

If your item arrives damaged, please contact us within 48 hours of delivery with photos so we can review the issue.

Contact Information

If you have questions about shipping, contact us at:
πŸ“§ Christiancano2605@gmail.com